Privacy Policy

Last updated: 1 April 2026

1. Information We Collect

Incredible Journeys (“we”, “us”, “our”) collects the following information when you use our website or contact us for travel services: your name, phone number, travel preferences, travel dates, number of travellers, and any additional information you provide through our enquiry forms or WhatsApp conversations.

2. How We Use Your Information

We use the information collected to: process your travel bookings and enquiries, communicate with you about your trips and itineraries, send you relevant travel offers and updates (only with your consent), improve our services and website experience, and comply with legal obligations.

3. Information Sharing

We share your information only with: hotel partners, airline companies, and transport providers necessary to fulfil your booking, payment processing partners, and government authorities for visa processing (international tours only). We never sell your personal data to third parties for marketing purposes.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All WhatsApp communications are end-to-end encrypted by default.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies (Google Analytics via Google Tag Manager, Meta Pixel) to analyse website traffic and improve user experience. You can control cookie preferences through your browser settings.

6. Third-Party Services

Our website integrates with Google Maps for location services, WhatsApp for communication, Google Analytics for website analytics, and Meta Pixel for advertising measurement. Each of these services has its own privacy policy.

7. Your Rights

You have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal obligations), withdraw consent for marketing communications at any time.

8. Contact Us

For any privacy-related queries, please contact us at:
Incredible Journeys
50, MG Road, Bangalore, Karnataka 560001
Phone/WhatsApp: +91 98334 12222